Email Templates
Email templates are used to communicate with your customer during the Pay by Email and the Authorization by Email processes.
Email Template Name | Sent When |
|---|---|
| Anonymization Data Confirmation | When customer data is deleted or hashed from Customer Data Report this confirmation is sent. |
| Invoice Payment Confirmation | When a web users pays an invoice or when an invoice is pay using Pay Invoice(s) by email process. |
| Invoice Payment Request | When Pay Invoice(s) by Email process is initiated. |
| Order Payment Confirmation | When order is successfully authorized by the customer using the Authorize by Email process. |
| Order Payment Request | When Authorize by Email process is initiated. |
| Refund Approval Request | When a refund transaction occurs via the Virtual Terminal. |
| Vault Payment Method Confirmation | When a credit card on file is added using the Credit Card on File by Message process. |
| Vault Payment Method Request | When a credit card on file invitation is sent using the Credit Card on File by Message process. |
Edit Email Template
You can edit an existing template to change the branding and/or to add fields. The Variables tab shows the fields that can be added to the template. The Snippets tab will show a sample of how the variable is used. Once editing is complete you can use the Preview option to see your changes.
