Keeping the attention of your customers can be a tricky task. Attracting new customers can be even harder. You might find yourself wishing that you could get inside the heads of your target audience, so you could cater to their wants and desires, helping retain them as loyal customers and bring in new ones. While mind reading is still a while away, there is a tool that can help you gain insight into your target audience—digital experience platforms (DXP). The power of integrated DXP and ecommerce platforms not only allows you to personalize your customers’ experience but also to streamline your operations and hit your target KPI goals.

More and more, the rise of digital technology has become increasingly prominent in our everyday lives. This digital revolution can be especially felt and seen in the sales industry. In fact, even if you haven’t thought about it, you’re likely very accustomed to the new digital world of buying and selling.

B2B transactions are complex and have several challenges to navigate. Learn how to overcome your unique B2B ecommerce challenges with JD Edwards!

Whether you’re handling B2B or B2C transactions, one of the most important things for client satisfaction is a seamless, intuitive payment process. The availability of tap-to-pay and online ordering has raised consumer expectations for convenience in all their transactions. Yet, with so many solutions out there, you may feel uncertain about which one is right for you and your company. Currently, SnapPay and SmarterCommerce are two of the most used and popular solutions out there. But what are the differences between SnapPay vs SmarterCommerce? And which has the features you need? Today, we’ll compare the two solutions so that you can walk away with the confidence and knowledge you need to make an informed decision about your payment processing!

When you launch a new ecommerce platform for B2B transactions, you need customers to use your platform in order to see a return on your investment. You may feel the pressure to get customers on your platform quickly—knowing the right strategies is essential to the success of your project. Luckily, you don’t have to do this alone. This guide will help you understand what you need for B2B customer adoption and provide several strategies to help you reach your goal.

Retail businesses require a lot of moving parts. You have to keep inventory stocked, provide excellent customer service, and handle a variety of ways to pay—all while trying to reach target goals and understand the ever-changing expectations of your customers.

When you launch a new ecommerce platform for B2B transactions, you need customers to use your platform in order to see a return on your investment. You may feel the pressure to get customers on your platform quickly—knowing the right strategies is essential to the success of your project. Luckily, you don’t have to do this alone. This guide will help you understand what you need for B2B customer adoption and provide several strategies to help you reach your goal.

As tax season begins to approach, you’ll want to get a head start on ensuring your records are in order—including your sales tax records. Sales tax calculation and reporting can be a challenging task for B2B businesses. From accommodating tax-exempt customers to configuring sales tax for customers outside your state to the constantly changing tax regulations, sales tax can quickly become a time-consuming process with costly results if done incorrectly.  A single source of truth for sales tax reporting and calculations helps avoid human error and saves time and money for your organization. In this article, we will cover the importance of having a JD Edwards-compatible tax reporting solution for your organization.

Invoicing can be a challenging part of running a business. You need to identify what invoices are unpaid, who they belong to, and match payments to the correct invoice. This can be an expensive, time-consuming process, but it doesn’t have to be. Implementing an invoice payment portal with JD Edwards integration can help ease the burden of managing invoices.

Business-to-business (B2B) ecommerce has some unique challenges and qualities to it that often aren’t found in business-to-customer (B2C) transactions. In order to meet the needs required for B2B ecommerce, your platform will need certain features in order to serve and build trust with your clientele. Today, we’ll go over the top ten essential features of a successful B2B ecommerce platform to have.

In today’s day and age, there are many options available for both businesses and consumers for completing transactions. From cash to cards to online payments, it can be hard to determine which will work best as a JD Edwards integrated payment system. A rapidly growing form of payment is touchless payments. Touchless payments have become increasingly widespread in the past few years and have almost become the gold standard in customer satisfaction. Today, we’ll explain the different types of contactless payments available and the benefits of each for your business.

In today’s digital-dependent age, data is — and will continue to be — one of an organization’s most valuable and powerful assets. Unfortunately, raw data is often unstructured, incomplete, and difficult to analyze, limiting its usefulness. That's where Level 2/3 data comes in, especially for credit card processing and the savings it can drive. In this blog post, we will explore the difficulties businesses face when gathering data, as well as define Level 2/3 data, its benefits, and how it can help businesses save money.

The increasing popularity of direct-to-Consumer (D2C) channels has been one of the biggest business trends of the past few years, particularly as a result of the COVID-19 pandemic. As more consumers rely on online channels to make purchases, businesses have had to adapt their strategies to remain current with changing consumer behavior. As the world continues to embrace this new wave of digital transformation, many business-to-business (B2B) organizations are exploring ways to expand their consumer reach and revenue by launching direct to-consumer (D2C) channels. Read on to learn why B2B organizations are launching D2C channels and how to ensure yours is successful.

While many B2B salespeople view ecommerce as competition, when used effectively, it can be a tool that empowers them to offer customers a modern and versatile buying experience. B2B ecommerce platforms, like SmarterCommerce Ecommerce, enable customers to place routine or simple orders, pay invoices, check inventory or pricing, while also freeing up the sales team to focus on growing customer relationships and solving complex issues they may not have had time for otherwise. Rather than inputting orders into the system or answering repetitive customer questions about availability, order status, or delivery timeframes, sales representatives can automate these tasks and direct their attention to more important and strategic priorities. So, rather than thinking of ecommerce as taking business away from your sales team, think of it as a way to augment and improve it. Read on to learn more about the benefits of using B2B ecommerce.

When you see a personalized ad pop up on your internet browser soon after talking about the product or service advertised, that is no coincidence. Rather, it is likely that the promoting company uses a digital experience platform (DXP). DXPs are designed to “learn” customers — what they want, their decision-making process, and their buying habits, to name just a few. This kind of ecommerce solution lets companies build applications that can integrate through various touchpoints and backend systems, contributing to an overall more seamless customer interaction experience. When you combine a functional DXP solution with the power of JD Edwards ecommerce integration, the possibilities for your business are practically limitless. Read on to learn more about how integrating a DXP with your ecommerce portal offers invaluable benefits.

IT and Business leaders often encounter the difficult decision of the right time to switch platforms. Much like knowing when it's time to swap out an old dimming light bulb, the cost/benefit analysis always involves balance. Replacing a functioning platform is difficult to justify, but if the platform is near failing and continually requiring expenditures that are not driving benefits to the organization, it may be time to make the switch.

Has your organization been struggling to connect all of its different sales channels? Omnichannel could be the strategy to create a seamless brand and buying experience for your customers. Read on to learn how SmarterCommerce’s solutions can help your company achieve omnichannel across all of your customer sales channels.

The SmarterCommerce team has over 20 years of experience guiding customers through overcoming payments, ecommerce, and retail-related challenges as well as over 30 years of experience working and consulting with customers in the JD Edwards ERP space. Due to our deep level of understanding of JD Edwards, SmarterCommerce delivers the highest quality JD Edwards integration with one unified solution. Our team compiled a list below of some of the lesson we have learned over many years working in the JD Edwards space.

For organizations using JD Edwards, they must come to realize that a connected credit card processing offers many benefits over traditional invoicing or check payments. Read on to learn how SmarterCommerce simplifies credit card payments for JD Edwards organizations.

SmarterCommerce helps you make the most of your JD Edwards ERP through the power of connection for launching and managing ecommerce, payments, and retail initiatives. Read on to learn how SmarterCommerce is designed from the ground up to leverage the power of real-time integration to improve the customer experience and digital adoption.