What Is High Availability Fallback
The purpose of this functionality is to enable our customers/merchants the ability to utilize a “fallback connection” when an issue is detected within their main credit card processing connection.
Examples of scenarios that may trigger the use of a fallback connection are:
Hosted Payment Form Initialization: if the initialization of the hosted form URL fails due to an internal Gateway error.
Hosted Payment Form Load: if the iFrame fails to load the payment hosted form due to a timeout.
Hosted Payment Process Result: if after entering the credit card data and processing the payment, the result is in an internal Gateway error.