Knowledge Base

Welcome to the SmarterCommerce documentation portal

What can we help you find?

SMARTERCOMMERCE

Search and Learn about Unified Commerce and Our SmarterCommerce Solutions

ERR01 Simulation - Pay by Email


The following simulation illustrates a Hosted Payment Form Initialization error during Pay Invoices by Email where a PayPal Connection is primary and a Braintree Connection is the fallback. 

Send a Pay by Email invitation containing an order with Customer PO ERR01.  They will click Pay Now and select the invoices to pay.

 

The fallback (Braintree) payment form will load instead of the primary (PayPal).

 

Once payment is complete you can see it in the fallback account, not the primary.

 

To finish the simulation run the RQ6704218 report to retrieve the payment from the PayCloud and record it in JDEdwards.  Make sure the processing option is set to use the primary connection. 

Bring It All Together

We bring together digital commerce, retail and call center channels with a united approach that leverages the power of onmi-channel while prioritizing JD Edwards connectivity.

CONNECT WITH AN EXPERT