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Management Console Store

Credit Order Settings


This menu option is available from Base, Web Stores, and POS Stores.

Sales Credit order setup provides a basic framework for how your system will process credits/returns. Please remember to click Save to preserve any changes you make to Sales Credit Order.

Web POS EIPP
Credit Order P4210 version Designates the version of the Sales Order application (P4210) that will be used for credit/return orders.
Maximum number of days to return a product (from shipment date) Designates 

the number of days after the ship date (F4211.SDADDJ or if order not shipped F4211.SDTRDJ) on the sales order detail line in which the item can still be returned.  Drop down options are:

  • 0 (no restriction - can return anytime)
  • 7 days
  • 30 days
  • 60 days
  • 90 days
  • 180 days
  • 365 days
Maximum Amount Allowed for Returns The maximum dollar amount allowed for returns via the POS.
Credit Order Document Restrictions Determines the order types to display when selecting an order for return.
Reason Code Restrictions

Determines the reason codes (42|RC) available to choose during credit order processing.  Possible values are:

  • Off Reason code is not needed during credit order process
  • Limited Displays only the selected reason codes for selection during credit order processing
Credit Order Default Location Designates the Address number used for the destination location to which a customer may return their products.

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