This menu option is available from Base, Web, and POS stores.

In the event of a failed order the system will send a pending document email as notification of the failure. Pending documents settings allow you to determine who the pending order notification goes to per store ID. 

Pending Document Email Notification Sample

Below is a sample email notification of a failed order.

From: XXXXX

Sent: Wednesday, March 23, 2011 1:58 PM

To: Carolina

Subject: Subject Test

Requested place order operation has not succeeded.

Order Information:

Store: D30 - Ecommerce 30PY

Order: 00001-SO-5064

Order Total: 38.8800

Registered on: 3/23/2011 1:57 PM