Knowledge Base

Welcome to the SmarterCommerce documentation portal

What can we help you find?


Search and Learn about Unified Commerce and Our SmarterCommerce Solutions


Release 7.0


scLogin sc-login

This control provides functionality for existing web accounts to log into Ecommerce CMS application.  Please note for Electronic Invoice Presentment and Prepayment the web account must be created within the Management Console.  Online registration is not available. This control manages the following processes:

  • Change password required
  • Client selection for salesperson
  • Forgotten password recovery
  • User already logged in


This control provides functionality to log into Ecommerce CMS application, and manages all the processes involved such as:

  • When user is required to change password
  • When logged user is a Sales person and user must be redirected to select a client
  • When user has forgotten the password
  • When user is already logged in

Sample Views

1- Login or Guest Checkout
When customers/consumers that have already registered want to access their account they must login.  To sign in the registered user needs to enter their user name and password and click the Sign In button. Remember Me saves the username for next login, but not the password. If the user is not registered they may choose to create an account or continue as a guest. 
2- Already Logged In
If the user is already logged in and attempts to login again a message will displayed.  They may click Continue Login as needed.
3- Invalid Login Information
If the registered customer/consumer enters a username and password combination that is incorrect they will receive an error message.  They can try again. However, the number of login attempts before the account is disabled/locked depends on configuration.
4- Forgot Password
When the Forgot Password link is pressed from the Login page the user will be presented with the following screen.  They will enter the email address (associated to the web account) where the reset password link should be sent. If all else fails and the user cannot retrieve their password it can be reset through the Management Console by someone within your organization with web account privileges.
5- Change Password Next Login
If the web account is marked to require a password change at next login the following screen will be displayed.
6- Web user email conversion
The following screen is used when the username must be converted into an email address.
7- Request Access - Customer Information
This view is used to display a form that is the first step in the Request Access Process to create web accounts for existing customer users. To complete the form, the user must enter the first and last name, a customer number, an email address, and an invoice number. Additionally, the verification of the captcha and the terms and conditions if they are activated in the designer properties. 
8- Request Access - Password
This view is used to display verified user input information or in the event of an error display a message that the process cannot continue. This is the second step in the Request Access process to create web accounts for existing customer users. To complete the information, the user must enter the password and confirm it. 
9- Request Access - Invalid Customer Information

If any of the information entered in the first step of the Request Access process does not meet the conditions needed for access or the process cannot be continued, the account will not be created, and an error message will be displayed. 

10- Request Access - Success
In case the process cannot continue, it will show an error message and the user has the option to be redirected to a Contact Us view.  If the process ends successfully, it will show a view with the data entered, a message indicating that the process was completed successfully, and the customer will receive further information by email. 
Registration URL
Required when Display Register option is turned on. Defines the Ecommerce CMS Registration page. 
Notify web user when profile information is changed from website
Ecommerce > Settings
Determines if an email will be sent to the user when web account has changed from the website.
Notify web user when profile information is changed from Management Console
Ecommerce > Settings
Determines if an email will be sent when profile is changed from within Management Console.


Bring It All Together

We bring together digital commerce, retail and call center channels with a united approach that leverages the power of onmi-channel while prioritizing JD Edwards connectivity.