Sales Order Using Call Center
Processing an order using the SmarterCommerce Call Center very similar to processing a standard order. This example will be demonstrated using the PQ67101 Order Entry (Call Center) application.
Step 1
Enter sales order verifying tax related fields, to execute Avalara AvaTax Get Tax calculation, set the Tax Rate/Area field of the order lines equal to the value defined in ATTAXAREAC constant. A tax rate/area set to <blank> or any value other than value found in constant will bypass call to Avalara AvaTax Get Tax calculation. Once all detail lines have been entered as desired press OK.
Step 2
On tab Payments in PQ67101, the AvaTax calculation is done by Get Tax by document, in a document or transaction for all the lines of the order not for line by line, all lines of an order are submitted in one transaction.
Step 3
Continue to process the order through to Invoice Print (R42565).
This Section Also Contains
- Sales Order Information Flow
- Standard Sales Order
- Sales Order with Non-Taxable Detail Line
- Direct Ship Sales Order
- Sales Order with Credit Card Payment
- Sales Order with PayPal Payments
- Sales Order in Foreign Currency
- Processing Taxable Sales Order with Transportation Management
- Sales Invoice Consolidation
- Credit Order
- Invoice Processing and Sales Update Report
- Avalara AvaTax Errors
- Avalara AvaTax Transaction Information