SMARTERCOMMERCE

Search And Learn About Unified Commerce And Our SmarterCommerce Solutions

Account

Release 7.0

Return History

scReturnHistory sc-return-history

This control is available to authenticated users (based on web account permissions) and offers web users a tool to search and review Credit Orders (based on Management Console document restrictions) they have processed. When selected the user will have multiple fields they can use to search and locate returns as desired. It can be conīŦgured to display the return history in Search view or Compact view. This widget requires authentication and must be placed on a page with authentication permissions.

 

Sample Views

1- Return History Empty State
If there are no records to show in Return History the user will see the empty state screen below.
2- Return History
Return history records may be sorted by any available field.  Hyperlinks are available as well.  Clicking the Return Number link will redirect the user to the Return Detail page for that specific credit order.  There the user can review the details of the return as it was placed. 
3- Return History Advanced Filter
As needed the user may enter advanced filter data to locate return history records. 
4- Return Detail List Display Mode
Return details may be seen in list mode or tabular mode.  The example below is list mode.
5- Return Detail Tabular Display Mode
Return details may be seen in list mode or tabular mode.  The example below is tabular mode.
Product Display Mode
Defines if products are displayed in content or tabular mode.
Print Friendly Image
Selector of the Company image to be displayed in Print friendly.
Sales Order Document Restrictions
Sales > Settings
Sales order types to display in Order Status / Shopping History.
Synchronize Pricing UOM with Transaction UOM
Sales > Settings

Standard JDE uses the pricing UOM to display the unit price and the transaction UOM to display the extended price. This setting allows you to decide if you want to synchronize the pricing UOM with the transaction UOM.  For example on the item master you might have an item setup with EA as the transaction UOM, but CA as the pricing UOM.  When this option is turned on the pricing UOM for the order will be updated and synchronized with the transaction UOM selected.  If the UOM is not synchronized Product Content will display the price with the pricing UOM displayed next to it. If the user changes the UOM then the price will be recalculated. In addition, checkout, place quote, and modify order processes (and the associated email confirmations) will also display the pricing UOM next to the price.

Yes - Synchronize the pricing and transaction UOM

No -  Do not synchronize the pricing and transaction UOM

Cross Reference Type for Customer Product Number
Ecommerce > Settings
JD Edwards item cross reference type code representing customer item number.
Allow Foreign Transactions
Sales > Settings

Determines if orders can be recorded in a currency other than the base currency of the company. Possible Options are:

  • Yes - Allow and display foreign currency. For customers currency will pull from the customer master.  For consumers the currency will pull from the default customer assigned in the Management Console.
  • No - Do not allow or display foreign currency
Calculate Tax in History Search
Sales > Settings
Determines if tax is calculated in historical searches. This setting applies for the Search and the Detail views as follows:
  • Shopping History - Search by Items
  • Order Detail
  • Invoice Detail
  • Return Detail (not available for Electronic Invoice Presentment and Payment (EIPP))
  • Quote Detail (not available for Electronic Invoice Presentment and Payment (EIPP))

For Customers working with Tax included it is recommended to configure the setting On.

Credit Order Document Restrictions
Sales > Credit Order
Determines the order types to display when selecting an order for return.
Credit Order Default Location
Sales > Credit Order
Designates the Address number used for the destination location to which a customer may return their products.
SmarterCommerce Freight
Shipping > Settings
Determines if freight functionality is active or inactive.
Freight Line Type
Shipping > Settings
The line type that will be assigned to the freight line generated on orders that contain products to be shipped to the customer/consumer.
Tracking Line Type
Shipping > Settings
The line type that will be assigned to the tracking line generated on orders that contain products to be shipped to the customer.
Store Companies
Profile > Account Receivable
Companies for which information will be displayed.
Decimal Places to Display Totals
Sales > Settings
Determines how many decimal places are displayed for totals.
Decimal Places to Display Prices
Sales > Settings
Determines how many decimal places are displayed for the unit price.
Unit of measure display mode
Inventory

Unit of measure display mode. The options are: 

  • Do not display UOM
  • Show UOM as a display only field
  • Enable UOM selection by the user
Please note that when this setting allows the user to selection a new UOM the list of UOM available to the customer is dependent on the F41003 (primary and transaction UOM as well as all UOM that can be converted to those) or the F41002 (all UOM for the item).  In all cases the UOM must be configured for the Store to appear in the Ecommerce selection list.
Enable preferences cookies
Web Site > Cookies
Enable preferences cookies (used to save web user preferences like page size, sort by, layout mode).
Display product images
Web Site > General Behavior
Determines if product images will be displayed or not.
Display product images in tabular mode
Web Site > General Behavior
Determines if product images will be displayed in tabular mode.
Paging display mode
Web Site > Paging Configuration
The options are:
  • Enable user to change the number of records per page
  • Show fixed records per page
  • No paging
Number of products per page - On List
Web Site > Paging Configuration
Page size options when viewing in list mode.
Default page size - On List
Web Site > Paging Configuration
The default page size when viewing products in list mode.
Display product number
Inventory
For CMS stores this is the product number that will be displayed upon entry and validation of a product. For Electronic Invoice Presentment and Payment (EIPP) stores this is the product number shown in order and invoice history. This is also the product number that will be used throughout the Management Console. 
Number of products per page - On Grid
Web Site > Paging Configuration
Page size options when viewing in grid mode.
Default page size - On Grid
Web Site > Paging Configuration
The default page size when viewing products in grid mode.
View Returns History
If the web user does not have permission to view returns history then Returns History option is hidden.
View Shopping History
If the web user does not have permission to view order history then Shopping History option is hidden.