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Release 7.0

Customer Cross Reference

scCustomerCrossReference sc-customer-cross-reference

Cross Reference functionality enables an authenticated web user (customer, not consumer) to define and update cross references between the inventory products and their own product numbers.

The following is a list of pages where users can choose to see their item numbers:

Catalog Listing

View Cart

Saved Carts

Order Review

Multiple Shipping Address

Order Confirmation

Order Detail

Invoice Detail

Modify Order

Modify Order - Insert Items - Wish List Tab

Modify Order - Order Review

Import Order

Wish List

Quote Order

Quote Review

Quote Confirmation

Quote Detail

Quote Acceptance

Quote - Multiple Shipping Destinations

 

The following is a list of pages where users can choose to Add to Cart using their own item numbers:

Modify Order - Insert Items - Quick Order tab

Import Order

Quick Order

 

Sample Views

1- Customer Cross Reference
Customer cross reference information may be filtered by Active, Expired or Future.  Mass actions to Edit or Delete are also available. 
2- Customer Cross Reference Advanced Filter
When the Filters button is pressed advanced filter options are enabled.  The user will entered the desired search information and press Filter. Cross reference records meeting those filters will then be displayed.
3- Products Search Assistant
The search assistance will help users locate the item they wish to see cross reference information.
4- Edit Cross Reference Product
In this view the user can modify their product number, the description, or the validity date range for a cross reference record. 
5- Edit Massive Cross Reference Products
When several cross reference product records are selected the Edit mass action will allow the user to change the validity date for those records. 
6- Add Cross Reference Product
Cross reference product records may be added manually one record at a time (single) or imported. To add a record manually the user will enter the desired cross reference information and click Add.  Please note the effective date will default in as "today's date" and the expiration date will default to the last day of the year defined in JDE data item CENTCHG. 
7- Import Cross Reference Products
Cross reference product records may be added manually one record at a time (single) or imported. To import one or more records the user must first create a file containing the information to be imported. Please note that the file must be in a particular format for this utility to work. The user can see the format by pressing the Download CVS Template. To use the import utility the user should browse for the file and then press the import link. 
Cross Reference Type for Customer Product Number
Ecommerce > Settings
JD Edwards item cross reference type code representing customer item number.
Default page size - On List
Web Site > Paging Configuration
The default page size when viewing products in list mode.
Number of products per page - On List
Web Site > Paging Configuration
Page size options when viewing in list mode.
Paging display mode
Web Site > Paging Configuration
The options are:
  • Enable user to change the number of records per page
  • Show fixed records per page
  • No paging
Display product images
Web Site > General Behavior
Determines if product images will be displayed or not.
Enable preferences cookies
Web Site > Cookies
Enable preferences cookies (used to save web user preferences like page size, sort by, layout mode).
Display product number
Inventory
For CMS stores this is the product number that will be displayed upon entry and validation of a product. For Electronic Invoice Presentment and Payment (EIPP) stores this is the product number shown in order and invoice history. This is also the product number that will be used throughout the Management Console. 
Number of products per page - On Grid
Web Site > Paging Configuration
Page size options when viewing in grid mode.
Default page size - On Grid
Web Site > Paging Configuration
The default page size when viewing products in grid mode.
Modify Cross Reference
Designates if the web user can modify cross reference products.