Customer Support Portal

This portal provides self-service access to SmarterCommerce support services for your SmarterCommerce and JD Edwards Software. JD Edwards support is only available to SmarterCommerce international customers that have subscribed to our ServicePlus JD Edwards support services.

With the ServicePlus Customer Support Portal, your organization can:

  • Log support cases
  • Collaborate with our support consultants
  • Review the status of open cases
  • View prior closed cases
  • In order to get into the ServicePlus Portal please click the button below.

ServicePlus portal