Deliver Elevated Commerce Experiences

Seamlessly engage with customers in a unified commerce world

B2B and B2C Digital Commerce Enabling a
Superior CUSTOMER Experience

MAKE ONLINE BUYING SIMPLE

Leverage industry leading CX and ecommerce technology to streamline the buying process for increased revenue and improved customer relationships

Exceed DEmanding B2B2C Customer Expectations

Delight customers at every stage of the buying process and on any sales channel with omni-channel touchpoints. In person, over the phone or online, customers expect outstanding service and flexible ordering options.

GLOBAL CAPABILITIES FOR GLOBAL ENABLEMENT

Drive customer engagements at a global scale with a platform that is multi-enabled for currency, business unit, language and localization.

JD Edwards customers are embracing digital transformation by migrating to digital commerce platforms that feature integration into EnterpriseOne and CMS.

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Ecommerce Showcases

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For more than 70 years, Sennheiser’s “Pursuit of Perfect Sound” has resulted in top-quality products, true sound and tailor-made solutions for recording, transmission and reproduction of sound. Sennheiser products are used by many of the world’s leading icons in music and production, and have created an industry standard for audio excellence.

To deliver perfect sound across its global network of dealers, Sennheiser deployed a Dealer/Sales Rep Portal with real-time integration to its global single instance of JDE EnterpriseOne. Leveraging the SmarterCommerce Ecommerce platform, the portal provides dynamic/personalized product catalogs, supports ordering, quoting, availability checking, order/invoice/payment inquiry and account profile administration.

Also, sales representatives use the SmarterCommerce Ecommerce Portal to better serve customers, while seamlessly leveraging the integration with the company’s separate CRM solution. Among the key challenges addressed on the project were multi-language, currency, company, catalog, awareness of JDE regional settings, integration for the CRM solution and optimizing the technical architecture to meet website performance goals and deliver high availability.

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Weaver Leather was founded in 1973, by Harry A. Weaver, and has since evolved to become a leading manufacturer of quality equine, livestock, pet, leather supply and arborist products. Weaver recently experienced significant growth through innovative new products and acquisition of complementary brands.

Weaver needed an Ecommerce solution that was tightly integrated to JDE and implemented SmarterCommerce Ecommerce to build a complete B2C/B2B site in just 120 days. Since its initial launch, Weaver Leather Supply has seen consumer sales grow steadily month after month through its web marketing initiatives and high quality online experience. Customers can walk through the entire checkout process with information provided from JD Edwards, and shop a variety of products.

Weaver upgraded SmarterCommerce Ecommerce to include a Sitefinity CMS integration, and has since launched a series of ecommerce stores with Sitefinity for optimal user experience and real-time integration into JD Edwards. The integration of Sitefinity CMS and the advanced ecommerce capabilities from SmarterCommerce allows Weaver Leather Supply to have a professionally designed website with rich content management, without compromising functionality. The configurability of both SmarterCommerce and Sitefinity allowed the Weaver Leather IT team to build and launch these websites with minimal third-party assistance.

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Chart Parts provides replacement components for products manufactured by Chart Industries and other manufacturers of cryogenic, beverage CO2 and LNG products.

Chart Parts selected SmarterCommerce Ecommerce and Sitefinity to upgrade it's existing but antiquated web-store. The user interface was designed to cater to an exclusively B2B audience. Through an integration with JD Edwards, Chart Parts leverages all the inventory commitment rules, advanced pricing, and address book information.

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Gildan is one of the worlds largest manufacturer or textile goods including apparel and socks. Their brand portfolio includes GILDAN, Gold Toe, ANVIL, Secret, Comfort Colors, kushyfoot, peds, Silks, Alstyler and American Apparel.

A growing list of managed brands required a single digital portal that would house all brands for the convenience of B2B buyers. Several solutions were evaluated, including the project start with Oracle Commerce ( formally ATG), but the robust requirements surrounding JD Edwards integration resulted in the decision to ultimately proceed with SmarterCommerce and Sitefinity CMS. A custom matrix ordering experienced was developed to allow customers to take full advantage of the variety of products that Gildan has to offer. The site was launched with two principle brands, but will be expanded to include all brands.

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Parex USA evaluated several vendor for multi-site branding makeover and new JD Edwards integrated customer payment portal. SmarterCommerce was selected because of its real-time JD Edwards integration and native integration to Sitefinity CMS.

Parex USA, Inc. a California corporation, is a subsidiary of ParexGroup, S.A., one of the world's leading manufacturers of specialty solutions for the construction industry. Parex USA, Inc. manufactures some of the leading brands in the industry with 12 manufacturing and distribution sites throughout the United States and growing. Some of these brands includes Parex, LaHabra, Merkrete, El Rey, TEIFS, Merlex, Variance, and Vero.

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Stoner manufactures specialized cleaners, lubricants, and coatings for both business-to-business and consumer applications. Professional auto detailers, collectors, and enthusiasts use Stoner car care products to clean, shine, and protect their vehicles. Several of these, including a no-streak glass cleaner called Invisible Glass, have recently gained national distribution through retail auto parts stores as well as the internet.

Stoner previously had an ecommerce solution that involved tedious additions and human correction to the ordering process. Seeking a streamlined solution, Stoner then implemented SmarterCommerce Ecommerce to automate many of the crucial aspects of the online ordering process. The added efficiency from using a B2B/B2C ecommerce solution pre-integrated with JD Edwards allowed Stoner to reallocate labor and resources elsewhere. Since, SmarterCommerce Ecommerce has aided Stoner Solutions to match it's ecommerce branding and marketing strategy to it's overall organizational goals.

Furthermore, Stoner has also implemented Sitefinity CMS along with SmarterCommerce Ecommerce. With the new CMS platform, Stoner can build and maintain nearly a dozen brand websites with drag and drop page design and complete integration to EnterpriseOne. Stoner is now able to deliver a great web visitor experience, track marketing campaigns using JDE and web analytics with a single platform. All of this has been accomplished and is managed at Stoner with a very small marketing and IT staff.

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Great Dane has built a reputation as the industry leader in technology, innovation and quality, and their dry vans, and refrigerated and platform trailers are widely recognized throughout the marketplace as No. 1 in quality and durability.

Great Dane was in need of a JD Edwards integrated B2B portal to facilitate customer access to it's trailer parts branch of business. Through a vendor selection process, SmarterCommerce Ecommerce was selected as the solution of choice, and now incorporates over 600,000 SKU's in its PartsEDGE customer portal.Customer can seamlessly browse products and see real-time inventory and pricing information from JD Edwards with SmarterCommerce Ecommerce.

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Osborne Seeds is a vegetable seed dealer in the Skagit Valley of Washington State, specializing in innovative varieties and excellent customer service.

Osborne Seeds migrated from a legacy NOP Commerce site when it was acquired by Gowan Seeds. Osborne Seeds built a JD Edwards-integrated B2B ecommerce site using SmarterCommerce Ecommerce for customers to intuitively shop a large variety of products and manage their accounts.

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Morgan Olson is a division of J.B. Poindexter, and is a leading producer of walk-in vans and freight delivery vehicle bodies. With a legacy back to 1946, today Morgan Olson serves multiple industries from facilities in two locations. Their commitment to customer service and high service quality lead them to consider an ecommerce platform to better accomplish these goals.

Morgan Olson and J.B. Poindexter selected SmarterCommerce Ecommerce as their solution of choice because of the tight JD Edwards integration and proven customer references. This B2B webstore allows Morgan Olson customers to browse thousands of products with intuitive Amazon-like functionality, simultaneously providing advanced pricing capabilities to each specific customer. Further, customers can also access their online invoices and check open and historical orders in a real-time fashion.

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Laticrete is a family-owned, worldwide manufacturer and marketer of globally proven construction solutions used in residential, commercial and industrial applications. For over 50 years, Laticrete has provided the technology, products and experience to make innovative, permanent installations and repairs for the construction market.

Laticrete uses SmarterCommerce Ecommerce to power it's fully functional B2B website. Customers can browse easy-to-use product catalogs to find desired product, add them to a persistent shopping cart, and walk through a typical ecommerce check-out process. All this activity is updated and tracked real-time in JD Edwards for an efficient and integrated ecommerce process together with Sitefinity CMS.

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Cardinal Glass is the largest fabricator of sealed and insulated units, and it's products are distributed world-wide. Their mission is clear: design and fabricate the most advanced residential glass products in the industry.

Cardinal sought to enhance its customer service level with 24/7 web capabilities for customer entry of configured orders and customized visibility into order status, invoice history and payment history. After a search to replace their legacy web-ordering system, Cardinal Glass selected SmarterCommerce Ecommerce as it's solution of choice to create a B2B customer portal. Premier was selected because of their tight JD Edwards integration, rich history with JD Edwards, and their rapid deployment of SmarterCommerce Ecommerce.

With SmarterCommerce Ecommerce, Cardinal is now able to provide comprehensive 24/7 customer self-service through its web portal. The results have included a reduction in configured order processing and handling costs, improved order accuracy, increased customer satisfaction and a reduction in call center requests for order status, duplicate invoices and more.

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