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"With hundreds of orders coming into our call center every day, we needed an extremely efficient order capture and customer service solution. SmarterCommerce Call Center delivered much-needed productivity improvements for JD Edwards without the cost and risk of a major enhancement development project.
With Premier, we have an expert JD Edwards organization to support and enhance this mission critical solution going forward."
Mr. David Lyle
Chief Information Officer
With the accelerating shift from physical commerce to digital commerce over the last few months, businesses have been forced to leverage technology in order to continue servicing customers.