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Life Extension Delivers World-Class Customer Service with SmarterCommerce
With SmarterCommerce, Life Extension (LEF), a fast-growing vitamin and healthcare product provider, has rapidly expanded its business operations since implementing SmarterCommerce and JD Edwards. LEF has been able to deliver excellent customer service while increasing revenues and productivity by leveraging a multi-channel strategy with phone, web and retail operations.
"As a B2B and B2C business open 360 days a year, we needed a proven solution fully integrated with our JD Edwards distribution system to process over 2,000 credit card transactions/day in our inbound call center and web storefront. SmarterCommerce and Premier Group delivered a complete end-to-end solution to our credit card needs eliminating the disruption, challenges and complexities of credit card processing."
Chief Executive Officer
In these uncertain times, it is crucial for organizations to process payments in the most cost-sensitive fashion, and stay focused on the timely collection of outstanding customer receivables balances.