If a sales order had previously been placed on hold due to a credit card authorization decline the following steps should be performed to obtain a credit card authorization prior to releasing the sales order from hold.

Select the row to authorize and press the Authorize button within the row exit selection.  You will be prompted for confirmation prior to the authorization being attempted.  If any updates are required prior to attempting the authorization select the record and update as needed. If an authorization is successful the highlighted transaction status will be updated to the next appropriate status level. If transaction was declined (status equal to 06) you must continue to attempt authorizations until successful.  Be sure to review decline reason code and message provided by credit card processor.

Once the transaction is successfully authorized return to the work with held orders application and release the sales order from hold.