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SMARTERCOMMERCE

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Call Management

SmarterCommerce Next Numbers

You can review the next numbers SmarterCommerce assigns to inbound call number records and call task IDs (P590002 / PQ67002).  Next number ID 17 designates next numbers for call records.  Next number ID 18 designates next numbers for task IDs.

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Bring It All Together

We bring together digital commerce, retail and call center channels with a united approach that leverages the power of onmi-channel while prioritizing JD Edwards connectivity.

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