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SmarterCommerce was introduced to the JD Edwards marketplace as a unified commerce solution providing world-class capabilities in the areas of Payment Processing, B2C and B2B Ecommerce, Mobile Commerce, Retail Point-of-Sale (POS) and call Center Solutions.
SmarterCommerce has been delivering integrated multi-channel Ecommerce solutions for JD Edwards EnterpriseOne customers across four continents for over 10 years. Our solution has a central focus of enabling organizations to achieve their B2B and B2C Ecommerce strategies in unison with their sales channels and JD Edwards ERP software.
SmarterCommerce Payment Processing for JD Edwards leverages strategic partnerships with payment gateways and processors to provide solutions addressing the payment requirements of Ecommerce web orders, Call Center phone orders and Retail Point of Sale (POS) store transactions. Our end-to-end payment solutions enable real-time credit and debit card transactions, ACH payments, e-check and PayPal Express Checkout payment. SmarterCommerce supports order processing with pre-authorization followed by settlement after shipment as well as using credit cards and other payment as an Accounts Receivable collection tool.
With the SmarterCommerce POS touch-screen solution, JD Edwards customers can efficiently process over-the-counter carry out orders, shipped/delivered orders, receive payments for previously invoiced items, with complete multi-tender and drawer management capabilities. SmarterCommerce and be deployed at fixed counter locations and on mobile devices for in store roaming and enables centralized management of your store network with real-time information and comprehensive JDE integration.
Today, a call center's importance is rapidly escalating as it increasingly provides support for all customer interactions. SmarterCommerce Call Center Management integrated with the JD Edwards Toolset provides unparalleled customer service through every marketing channel to ensure you maximize your call center efficiency and provide unparalleled customer service through every marketing channel.
"With hundreds of orders coming into our call center every day, we needed an extremely efficient order capture and customer service solution."
"SmarterCommerce® has been an excellent solution for our demanding credit card processing needs, which include high-volume processing and a diverse and complex sales order process."
"With SmarterCommerce, Life Extension, a fast-growing vitamin and healthcare product provider, has rapidly expanded its business operations since implementing SmarterCommerce and JD Edwards."
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