SmarterCommerce News

Life Extension Delivers World-Class Customer Service with Unified Commerce Powered by SmarterCommerce

Apr 1, 2012, 17:25 PM by Fermin Rodriguez
With SmarterCommerce unified commerce, Life Extension (LEF), a fast-growing vitamin and healthcare product provider, has rapidly expanded its business operations since implementing SmarterCommerce and JD Edwards. LEF has been able to deliver excellent customer service while increasing revenues and productivity by leveraging a unified commerce strategy with phone, web and retail operations.

Life Extension

With SmarterCommerce, Life Extension (LEF), a fast-growing vitamin and healthcare product provider, has rapidly expanded its business operations since implementing SmarterCommerce and JD Edwards.  LEF has been able to deliver excellent customer service while increasing revenues and productivity by leveraging a unified strategy with phone, web and retail operations.

"As a B2B and B2C business open 360 days a year, we needed a proven solution fully integrated with our JD Edwards distribution system to process over 2,000 credit card transactions/day in our inbound call center and web storefront.  SmarterCommerce and Premier Group delivered a complete end-to-end solution to our credit card needs eliminating the disruption, challenges and complexities of credit card processing."

Paul Gilner
Chief Executive Officer